RescueLens

Let There Be Sight!

 


Now available - Rescue’s newest feature!

Rescue Lens, bringing the power of live interactive video to the support center.

 

 

Success starts with a vision

Rescue Lens boosts the effectiveness of your service offering with:

  • Real-Time Interactive Video: Get a clear view of the problem at hand without relying on inefficient verbal and written descriptions.
  • Smart Whiteboarding: Annotate on screen, on any device. This annotation stays in place, even if the device is moving.
  • Adaptive Video Quality: Get the best picture and streaming quality, regardless of the strength of the internet connection.
  • Auto Focus: Easily focus on exactly what needs helps.

Rescue Lens is fully integrated into LogMeIn Rescue. Your technicians get another view of a support situation, and the Rescue Lens session is captured along with all of the typical session details, including video recordings when needed. In addition, all of the information can be synced into any integrated ticketing systems.